Get quick access to our Optima case database along with help and support materials to help you enter and view information if you get stuck.
Optima is just one click away!
optima cheat sheet for volunteers
There’s plenty to do in Optima and it can be easy to forget all the steps after your initial training. We’ve prepared a guide to walk you through the most common activities you’ll need to complete if you ever get stuck. If you have questions about anything or you’re having any trouble working within the database, please contact your Advocate Supervisor, who will be happy to help!
Optima Training Video
- You’re in control, so you can add information into your case in real time.
- Add contact logs, training activities and other updates immediately, no waiting.
- Eliminate paper notes for improved organization and less clutter.
- Quickly and securely access hearing details and documents.
Please note that Optima training is being rolled out in phases to all existing CASA advocates during Fall/Winter 2020. If you have not yet been trained but would like to learn more, please contact your Advocate Supervisor.